Shipping policy
Processing Times
- Custom Nail Sets: Each set is handmade to order. Please allow 5-7 days for production before shipping.
- Predesigned Nail Sets: Ship within 1-3 days after purchase.
- Accessories & Charms: Ship within 1 day after purchase.
- Digital Products: Instant download – no shipping required.
Shipping Rates & Delivery Times
- UK Tracked Shipping: £3.99 | Estimated delivery: 48 hours
- Rush Orders: If you need a custom set urgently, please contact us before purchasing to check availability. A rush fee may apply.
At this time, we do not offer international shipping.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Lost, Delayed, or Damaged Packages
We are not responsible for delays or lost packages due to postal service issues. If your order is marked as delivered but you haven’t received it, please check with your local courier first. If the issue persists, contact us, and we’ll do our best to assist.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. We cannot be responsible for lost packages due to incorrect information.
Questions?
If you have any shipping-related questions, feel free to reach out at nailnerdhq@nailnerd.co.uk or Instagram DM @ nailnerdmcr